Frequently Asked Questions

How long does shipping take?

Most orders arrive within 7-15 business days for the US and 10-30 days internationally. You will receive a tracking number automatically when your order ships.

Do you sell individual products?

No. Averra Labs sells complete bundles only. Every product in a bundle is chosen specifically to work with the others.

Are active ingredient concentrations labeled?

Yes. Every product in every Averra Labs bundle has its active ingredient concentration clearly labeled on the bottle. We built the brand around ingredient transparency.

What is your return policy?

We offer a 14-day satisfaction guarantee. Contact us within 14 days of delivery and we will make it right.

Are products fragrance free?

Our sensitive skin and hydration bundles are strictly fragrance free. Most other bundles are also formulated without artificial fragrance.

Can I combine bundles?

Yes — many customers use a morning bundle with a night bundle for a complete daily routine.

Do you ship internationally?

Yes. We ship worldwide with free shipping on every order.